Privacy Policy
Last updated: October 31, 2026 · Applies to DigiMaa and this website operated by Net Zero Strategic, LLC (“we,” “us”).
Our promise in plain words
- We do not sell personal data.
- We collect only what we need to run DigiMaa and support customers.
- We design DigiMaa with children’s privacy in mind (COPPA-aware practices described below).
- You can contact us to ask questions or request deletion of account data.
Who this covers
This draft covers visitors to netzerostrategicllc.com and digimaa.app, and people who create DigiMaa accounts (parents, caregivers, adults using DigiMaa for themselves, and facility staff where a facility arrangement exists).
Information we may collect
- Account details: email address, password (stored in a secure hashed form), subscription status.
- Routine content: routine names, steps, spoken prompt text, language settings, and links you create to share a routine.
- Device and app data: app version, device type (iPhone/Android), crash logs, and basic diagnostics needed to fix problems.
- Optional audio-related signals: for features such as shower prompts, the app may use on-device sound cues (for example, detecting that water has stopped). We aim to process what we can on the device; if any related data is sent to our servers, we will describe that clearly in an updated policy before the feature ships.
- Payment data: handled by the app store or payment provider. We receive confirmation of purchase, not your full card number.
- Support messages: what you send to customer@netzerostrategicllc.com.
- Website logs: standard server logs (such as IP address and pages requested) if required to host and secure the site. We do not use advertising trackers on this site.
Children’s privacy (COPPA-aware)
DigiMaa is meant to be set up by a parent or caregiver. We do not knowingly ask a child to create their own paid account with personal contact details. When a routine is used on a child’s device, we ask parents and caregivers to avoid putting sensitive personal information into routine steps (for example, full legal names, addresses, or health details that are not needed).
If we learn we have collected personal information from a child under 13 in a way that is not allowed, we will delete it. Parents may contact us at customer@netzerostrategicllc.com to review, correct, or delete a child’s information tied to a DigiMaa account they manage.
How we use information
- To provide DigiMaa: sync routines, play spoken steps, and honor Done taps.
- To manage subscriptions, trials, and family plan access.
- To respond to support requests.
- To keep the service secure and reliable.
- To improve DigiMaa based on aggregated, non-identifying patterns where possible.
We do not sell personal information. We do not share it with third parties for their own advertising.
Sharing
We may share limited data with:
- Service providers who host the app, send email, or process payments—under contracts that limit their use of the data.
- Authorities when required by law.
- A successor organization if Net Zero Strategic, LLC is involved in a merger or sale, with notice when appropriate.
When you send a routine link to another phone, that recipient can use the shared routine. Share links only with people you trust.
Retention
We keep account and routine data while your account is active and for a reasonable period afterward (for example, to honor refunds, fix billing issues, or meet legal duties). You may request deletion as described below.
Security
We use reasonable administrative and technical measures to protect data. No method of transmission or storage is 100% secure.
Your choices
- Access or update account information in the app (when available) or by emailing us.
- Request deletion of your DigiMaa account data.
- Stop using DigiMaa and cancel a subscription through the app store or billing settings that apply to your purchase.
International visitors
DigiMaa may support many languages. If you use DigiMaa from outside the United States, your information may be processed in the United States or other places where our providers operate. We will update this draft with clearer transfer details as the product launches.
Changes
We may update this policy. We will change the “Last updated” date and, for material changes, provide additional notice in the app or by email when appropriate.
Contact
Net Zero Strategic, LLC
Email: customer@netzerostrategicllc.com